Shipping policy

SHIPPING POLICY

Last updated: September 4, 2026

At NYV Sportswear, we aim to process and ship every order as quickly and efficiently as possible.

This Shipping Policy explains how orders placed through our online store are processed and delivered.

1. Order Processing

Orders are generally processed within 1–3 business days after payment confirmation.

Orders placed on weekends or public holidays will normally be processed on the next business day.

During product launches, promotional periods or periods of high demand, processing times may occasionally be longer.

Once your order has been shipped, you will receive a shipping confirmation by email.

2. Shipping Destinations

NYV Sportswear currently ships to Switzerland and selected international destinations.

Available shipping destinations and delivery options will be displayed at checkout.

We reserve the right to modify the countries or regions to which we deliver at any time.

3. Shipping Costs

Shipping costs are calculated and displayed at checkout before your order is confirmed.

The applicable shipping cost may vary depending on the destination, order value, parcel size and selected delivery method.

Any free-shipping promotions will be subject to the conditions displayed on our website at the time of purchase.

4. Estimated Delivery Times

Estimated delivery times depend on the destination and shipping method selected.

Any delivery times displayed at checkout or communicated after shipment are estimates and are not guaranteed unless expressly stated otherwise.

International deliveries may require additional time due to customs procedures.

5. Customs, Duties and Taxes

Orders shipped outside Switzerland may be subject to customs duties, import taxes or other charges imposed by the destination country.

Unless expressly stated otherwise at checkout, these charges are the responsibility of the customer and are not controlled by NYV Sportswear.

We recommend checking applicable import regulations in your country before placing an order.

6. Order Tracking

Where tracking is available, tracking information will be provided by email once your order has been shipped.

Please allow some time for tracking information to become active after receiving your shipping confirmation.

7. Incorrect or Incomplete Delivery Information

Customers are responsible for providing complete and accurate shipping information when placing an order.

If you notice an error in your delivery details, please contact us as soon as possible at info@nyv-sportswear.com.

Once an order has been shipped, we cannot guarantee that the delivery address can be modified.

Additional costs resulting from incorrect or incomplete delivery information may be charged to the customer where applicable.

8. Lost or Damaged Packages

If your order arrives damaged or you believe that your package has been lost during transit, please contact us at info@nyv-sportswear.com with your order number and the relevant details.

We will review the situation and, where necessary, work with the shipping provider to find an appropriate solution.

9. Delivery Delays

While we make every reasonable effort to ensure timely delivery, delays may occasionally occur due to circumstances outside our control, including carrier delays, customs procedures, weather conditions or other exceptional circumstances.

NYV Sportswear cannot guarantee delivery by a specific date unless expressly agreed otherwise.