PRIVACY POLICY

Last updated: September 4, 2026

NYV Sportswear operates this online store and website, including all related information, content, features, tools, products and services in order to provide you with our products and services (the “Services”).

Our store is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy explains how NYV Sportswear collects, uses and discloses your personal information when you visit, use or make a purchase through our website, or otherwise communicate with us.

By using our Services, you acknowledge that you have read and understood this Privacy Policy.

1. Personal Information We Collect

Depending on how you interact with our Services, we may collect or process the following categories of personal information:

• Contact information, including your name, billing address, shipping address, telephone number and email address.
• Payment and financial information, including payment method, payment confirmation and transaction details. Payment information may be processed by Shopify and/or our payment service providers.
• Account information, including your username, password, preferences and account settings.
• Order and transaction information, including products you view, add to your cart, purchase, return, exchange or cancel.
• Communications with us, including information you provide when contacting our customer service.
• Device information, including information about your device, browser, network connection, IP address and other identifiers.
• Usage information, including information about how and when you access and interact with our website and Services.

2. How We Collect Personal Information

We may collect personal information:

• Directly from you when you place an order, create an account, contact us or otherwise provide information to us.
• Automatically when you use our website, including through cookies and similar technologies.
• From service providers acting on our behalf.
• From Shopify and other business or marketing partners where permitted by applicable law.

3. How We Use Your Personal Information

We may use your personal information to:

Provide and improve our Services.
This includes processing payments and orders, arranging shipping, managing returns and exchanges, maintaining customer accounts and improving your shopping experience.

Communicate with you.
We may use your information to provide customer support, respond to your requests and send important information regarding your orders or account.

Marketing and advertising.
Where permitted by applicable law, we may use your information to send you marketing communications and to provide advertising that may be relevant to you.

You may unsubscribe from promotional emails at any time by using the unsubscribe link included in our communications.

Security and fraud prevention.
We may use personal information to protect our customers, detect or investigate fraudulent or unlawful activity and maintain the security of our Services.

Legal obligations.
We may process personal information where necessary to comply with applicable laws, regulations, legal proceedings or legitimate requests from public authorities.

4. How We Share Personal Information

We may share personal information where necessary with third parties that help us operate our business and provide our Services, including:

• Shopify
• Payment service providers
• Shipping and logistics providers
• IT and hosting providers
• Customer service providers
• Analytics providers
• Marketing and advertising partners

We may also disclose information where required by law, in connection with legal proceedings, or where necessary to protect our rights, our customers or our Services.

We do not sell your personal information for monetary consideration.

5. Shopify

Our online store is hosted and powered by Shopify.

Shopify collects and processes certain personal information relating to your access to and use of our store in order to provide and improve its services.

Information submitted through our store may therefore be transmitted to Shopify and other service providers, including providers located outside your country of residence.

For more information about how Shopify processes personal information, please refer to Shopify's Consumer Privacy Policy.

6. Cookies

Our website may use cookies and similar technologies to operate the website, remember your preferences, understand how visitors interact with our Services, improve our website and, where applicable, provide personalised advertising.

Depending on your location, you may be able to manage or refuse certain cookies through the cookie preferences available on our website.

Disabling certain cookies may affect the functionality of the website.

7. Third-Party Websites and Services

Our Services may contain links to websites, social media platforms or other services operated by third parties.

NYV Sportswear is not responsible for the privacy, security or content practices of third-party websites or services.

We recommend reviewing their respective privacy policies before providing personal information.

8. Data Security and Retention

We take reasonable measures to protect the personal information we process.

However, no method of electronic transmission or storage can guarantee absolute security.

We retain personal information for as long as reasonably necessary to provide our Services, manage customer accounts, fulfil legal and accounting obligations, resolve disputes and enforce our agreements and policies.

9. Your Privacy Rights

Depending on where you live and subject to applicable law, you may have certain rights regarding your personal information, including the right to:

• Request access to personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information.
• Request restriction of certain processing activities.
• Object to certain uses of your personal information.
• Request a copy or transfer of certain personal information.
• Withdraw your consent where processing is based on consent.
• Opt out of marketing communications.

To exercise any of these rights, please contact us using the details below.

We may need to verify your identity before processing certain requests.

10. Children's Privacy

Our Services are not specifically directed at children, and we do not knowingly collect personal information from children in violation of applicable law.

If you believe that a child has provided personal information to us improperly, please contact us so that we can take appropriate action.

11. International Data Transfers

Your personal information may be transferred, stored or processed outside your country of residence, including where Shopify or our other service providers operate.

Where required by applicable law, appropriate safeguards will be used for international transfers of personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our Services, business practices or applicable legal and regulatory requirements.

The latest version will be published on our website with an updated “Last updated” date.

13. Contact

If you have any questions regarding this Privacy Policy, our privacy practices or your personal information, please contact us:

NYV Sportswear
Email: info@nyv-sportswear.com
Address: Route des Monts-de-Lavaux 5B, 1092 Belmont-sur-Lausanne, Switzerland

For the purposes of applicable data protection laws, NYV Sportswear is responsible for the processing of your personal information as described in this Privacy Policy.